Privacy Policy

Privacy Policy | FLYFAIR PUBLISHING

Effective Date: February 26, 2026

At FLYFAIR PUBLISHING, your privacy is our priority. We are committed to protecting your personal information and ensuring it is handled in a secure and transparent manner. This Privacy Policy outlines how we collect, use, and safeguard your data across our website, SMS, and email communication channels in compliance with 10DLC TCR regulations in the US and Canada.

1. Information Collection

  • Personal Data: We collect information you voluntarily provide, such as your name, email address, and phone number, when requesting a quote or signing up for our services.
  • Usage Data: To improve your experience, we may collect non-identifying data including IP addresses, browser types, and device information via cookies and similar technologies.

2. Purpose of Data Use

FLYFAIR PUBLISHING utilizes your information strictly for professional purposes:

  • Project Management: To deliver requested services, manage your account, and provide customer support.
  • Communication: To send project updates, manuscript revisions, and promotional offers based on your preferences.
  • Service Optimization: To analyze website performance and tailor our offerings to author needs.
  • Legal Compliance: To adhere to regulatory requirements and protect the integrity of our platform.

3. Data Sharing & Third Parties

We respect your privacy and do not sell or rent your contact details.

  • Service Fulfillment: Your manuscript may be processed by our global production centers to ensure quality delivery. All centers are bound by strict Non-Disclosure Agreements (NDAs) to maintain total confidentiality.
  • Legal Obligations: We may disclose information only if required by law or to protect our legal rights.

4. Communication Opt-In & Opt-Out (10DLC Compliance)

  • Consent: By providing your mobile number, you consent to receive SMS updates. This consent is independent of any purchase.
  • SMS Opt-Out: You can stop receiving SMS messages at any time by replying "STOP" to any message.
  • Email Opt-Out: To stop receiving emails, click the "Unsubscribe" link at the bottom of our communications or contact us at info@flyfairpublishing.com.

5. Financial & Sensitive Information Safety

FLYFAIR PUBLISHING adheres to PCI Data Security Standards.

  • Payment Safety: We do not authorize employees to collect sensitive financial data (such as credit card numbers) directly. All payments must be made through our secure, encrypted payment gateways.
  • User Responsibility: For your protection, do not share sensitive billing information via email or chat.

6. Data Security & Retention

We implement robust technical measures, including SSL encryption and secure servers, to prevent unauthorized access or data breaches. We retain your information only as long as necessary to fulfill project requirements or comply with legal record-keeping.

7. Your Rights

You have the right to access, update, or request the deletion of your personal information at any time. To exercise these rights, please contact our privacy team.

8. Representative Identity Policy

To provide a consistent and streamlined experience, our account managers may use professional pseudonyms. This ensures a uniform brand culture and maintains a single, recognizable point of contact for the duration of your publishing journey.

9. Contact Us

For questions regarding this policy, please reach out to:

  • Email: info@flyfairpublishing.com
  • Phone:

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